Terms of Service
My Parish Pal (“the app”, “the service”) is operated by Sapientia Technologies Inc. (“Sapientia”, “we”, “us”). The app helps parishioners and parish staff connect around the life of the parish — Mass times, sacraments, giving, scheduling, bulletins, and messaging. By creating an account or using the app you agree to these terms. If you do not agree, please do not use the app.
Who we are — and who your parish is
Sapientia provides the software platform. Your parish is a separate, independent organization: it publishes its own schedules, events, and bulletins, manages its own ministries and sacramental records, and receives contributions in its own name. Sapientia is not a church, a charity, or an agent of your parish, and is not responsible for decisions your parish makes.
Your account
- You must be an adult to create an account. Minors do not have accounts; where a child participates in a ministry, their information is managed through a parent or guardian account by parish staff.
- You must provide accurate account information and keep it current.
- You are responsible for activity under your account; keep your sign-in credentials secure and tell your parish office promptly if you suspect unauthorized use.
Acceptable use
Use the app lawfully and respectfully. In particular, do not: misuse messaging or other features to harass, spam, or deceive; attempt to access accounts, records, or parishes that are not yours; probe, disrupt, or overload the service; or copy, resell, or reverse-engineer the app except where the law allows.
Giving and payments
Contributions made through the app go to your parish and are processed by the parish’s payment provider. Sapientia does not receive your donation and does not store card or bank details. Donations are generally non-refundable; contact your parish office with any questions about a gift, a refund, or a charitable receipt. Charitable receipts are issued by the parish (the charity), not by Sapientia.
Your content
Content you submit (such as messages, requests, and registrations) remains yours. You grant Sapientia and your parish permission to use it as needed to provide the services you request. We may remove content and may suspend or terminate access for conduct that violates these terms or harms other users, a parish, or the service.
Intellectual property
The app, including its software, design, and branding, is owned by Sapientia Technologies Inc. and its licensors. Parish-published content belongs to the parish that published it. These terms do not transfer any ownership rights to you; we grant you a personal, non-exclusive, non-transferable right to use the app in accordance with these terms.
Third-party services
The app relies on third-party providers (such as hosting and payment processing) and may link to external sites. Those services are governed by their own terms, and we are not responsible for them.
Account deletion
You may delete your account at any time from Account → Delete account in the app or via our account deletion page. See our Privacy Policy for how your data is handled, including records a parish must retain by law.
Disclaimer
The app is provided “as is” and “as available” without warranties of any kind, express or implied, to the extent permitted by law. We do not guarantee that the app will be uninterrupted or error-free, or that parish-published information (such as Mass times or event details) is always accurate — confirm important details with your parish.
Limitation of liability
To the maximum extent permitted by law, Sapientia Technologies Inc. is not liable for indirect, incidental, special, or consequential damages arising from your use of the app, and our total liability for any claim relating to the service is limited to the greater of the amount you paid us (not your parish) in the twelve months before the claim and fifty dollars. Nothing in these terms limits liability that cannot be limited by law.
Governing law
Sapientia Technologies Inc. is incorporated in the Province of Ontario, Canada. These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-law rules. Nothing in this section deprives you of consumer protections you are entitled to under the mandatory laws of the place where you live.
Changes to these terms
We may update these terms from time to time. When we make material changes we will update the date above and give notice in the app. Continued use after an update means you accept the revised terms.
Contact
Questions about your parish’s schedules, events, or giving should go to your parish office through the app’s messaging feature. Questions about these terms or the platform itself can be directed to Sapientia Technologies Inc. at legal@myparishpal.com.