Delete your account

You can permanently delete your My Parish Pal account at any time. Closing the account signs you out immediately. Associated personal information is deleted within 60 days, as described in our Privacy Policy. This cannot be undone.

Delete from the app

• Open My Parish Pal and sign in.
• Go to Account (the profile tab).
• Scroll to Delete account and tap it.
• Confirm in the dialog. You are signed out right away; associated personal information is deleted within 60 days.

If you are already signed in on this device, you can go straight to your Account page.

Request deletion by email

If you cannot access the app, contact your parish office (the contact details are on your parish’s page) and ask them to delete your account. Include the name and email associated with your account so staff can locate and remove it.

What is deleted

Deleting your account permanently removes:

• Your profile (name, email, phone, parish, and preferences).
• Your ministry schedule, substitution requests, and reconciliation bookings.
• Your sacrament and rite requests and related documents.
• Your event registrations and account links to ordinary giving history.
• Your messages and notifications, and your parish household record.

Sacramental registers are your parish’s records and are kept under the parish’s own policies. Backups are overwritten on a rolling basis within 35 days. Issued, cancelled, and replacement receipt duplicates retain the prescribed donor information for the charity’s legally required records period and are not erased with the login account.

See our Privacy Policy for full details on how your data is handled.